Privacy Policy

1. Introduction

Nexora AI (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website, products, and services including AI Chatbots, AI Calling Agents, Automation, CRM integrations, Digital Marketing, and Web & Mobile solutions.

2. Information We Collect

• Personal details such as name, email address, phone number
• Company information provided during demo or contact requests
• Chat messages and conversations with our AI systems
• Technical data like IP address, browser type, device details
• Usage data to improve performance and user experience

3. How We Use Your Information

We use your information to:

• Provide and operate our AI-powered services
• Respond to inquiries, demo requests, and support tickets
• Improve our products, AI models, and customer experience
• Send important updates, service notifications, or marketing communications
• Ensure platform security, compliance, and fraud prevention

4. AI, Automation & Chat Data

Conversations with our AI chatbots or calling agents may be stored temporarily to improve response accuracy, training, analytics, and quality assurance. We do not sell or misuse conversation data. Sensitive information should not be shared unless necessary.

5. Data Sharing & Third Parties

We do not sell your personal data. Information may be shared only with trusted service providers (such as hosting, analytics, communication tools, or CRM platforms) strictly to deliver our services, and always under confidentiality agreements.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and secure hosting. While no system is 100% secure, we continuously improve our safeguards to minimize risk.

7. Cookies & Tracking

Our website may use cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. You can control cookie preferences through your browser settings.

8. Your Rights

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• Request information about how your data is processed

9. Legal & Compliance

Nexora AI complies with applicable data protection regulations, including local data protection laws and GDPR principles where applicable, especially for enterprise and government clients.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.