Terms and Conditions

Please read these terms carefully before using Nexora AI's services. By accessing our platform, you agree to be bound by these terms.

1. Agreement to Terms

By accessing or using Nexora AI's website, services, or products (including AI Chatbots, AI Calling Agents, Automation, SEO & Content, Digital Marketing, Web & Mobile solutions, CRM integrations, and Google Workspace services), you agree to be bound by these Terms and Conditions. If you disagree with any part, you may not use our services.

2. Services Description

Nexora AI provides artificial intelligence-powered solutions including but not limited to:

  • AI Chatbots and virtual assistants
  • AI Calling and voice automation agents
  • Business process automation tools
  • SEO optimization and content generation
  • Digital marketing campaign management
  • Web and mobile application development
  • CRM system integrations
  • Google Workspace automation and enhancements

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when registering
  • Maintain the confidentiality of your account credentials
  • Use our services only for lawful purposes
  • Not attempt to reverse-engineer, hack, or disrupt our systems
  • Not use our AI services for spam, harassment, or illegal activities
  • Comply with all applicable laws and regulations

4. AI Service Terms

Our AI services, including chatbots and calling agents, generate responses based on machine learning models. While we strive for accuracy, we do not guarantee that AI-generated content will be error-free, appropriate, or suitable for all contexts. Users are responsible for reviewing and validating AI outputs before use.

You retain ownership of the data you input, but grant Nexora AI a license to use such data for service provision, improvement, and analytics as outlined in our Privacy Policy.

5. Intellectual Property Rights

All content, trademarks, logos, software, and AI models on our platform are the property of Nexora AI or its licensors. You may not copy, modify, distribute, or create derivative works without explicit written permission. Your use of our services grants you a limited, non-exclusive, non-transferable license to access our platform for intended purposes only.

6. Payment and Billing

For paid services, you agree to pay all fees as described in your service plan. Payments are typically due monthly or annually in advance. We reserve the right to change pricing with 30 days' notice. Late payments may result in service suspension. Refunds are subject to our refund policy as stated during purchase.

7. Data Handling and Privacy

Your use of our services is also governed by our Privacy Policy. We implement reasonable security measures but cannot guarantee absolute security. You are responsible for backing up your data. We may suspend access if we suspect unauthorized or harmful activity.

8. Third-Party Integrations

Our services may integrate with third-party platforms (CRM systems, Google Workspace, marketing tools, etc.). We are not responsible for the functionality, security, or terms of these third-party services. Any issues with third-party integrations should be directed to the respective providers.

9. Limitation of Liability

To the maximum extent permitted by law, Nexora AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use our services. Our total liability shall not exceed the amount you paid for services in the past 12 months.

10. Termination

We may suspend or terminate your access to our services at our discretion if you violate these terms. You may terminate your account at any time by contacting us. Upon termination, your right to use our services ceases immediately.

11. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notice. Continued use after changes constitutes acceptance of the new terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.

13. Contact Information

For questions about these Terms and Conditions, please contact us at:

📧 legal@nexoraaitech.com

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